Allied Brass Customer Service

The Woman Behind Allied Brass Customer Service

Accessory finishes
Our multi-talented customer service contact knows plenty about Allied Brass products: the collections, specs, design features, optional add-ons, and how to care for them (don't use Windex!). And like everyone here, she has her favorite Allied Brass hardware in her own home.
Brass towel ring Allied Brass

Quality Brass Hardware Made to Order

Brass FAQs
We made a decision early on that it makes the best sense to manufacture items as they are ordered. Storing over 44,000 unique products increases our costs and carbon footprint. Instead,we manufacture each order to meet customer specifications.
Allied Brass FAQs

FYI, Our Brass FAQs

Brass FAQs

You can find our business terms and conditions/FAQs on our website that cover stuff like shipping costs, timeframes, and return policy. Here are some more FAQs about our brass.