Answer: We know how frustrating this can be and we will do everything possible to resolve immediately. Please contact our customer service team at 540-967-5970 or firstname.lastname@example.org for immediate assistance.
Answer: Please contact our customer service team at 540-967-5970 or email@example.com and we will get you back on track immediately.
Answer: All of our domestic orders will ship via Fedex, UPS or USP.
Answer: All of our products are made to order in our factory in Louisa, VA. We use components from both domestic and global suppliers for our raw materials. All of our finishing and assembly operations take place in our Louisa, Va facility.
Answer: We can offer a few options for custom finishes. We can use any powder coated product to finish any of our products. You can find a complete assortment of colors on many different powder coating supplier websites. The site we generally recommend is https://www.prismaticpowders.com/ where a tremendous assortment of colors can be found. We can also provide a combination of finishes from our standard finishes. For example you can combine satin nickel and polished brass on the same item. If you are interested in any of these options please contact customer service at firstname.lastname@example.org or 540-967-5970 to complete your purchase.