Returns Policy
If you are not 100% satisfied with your purchase, you can return the product for a full refund. You can return a product for up to 30 days from when the order is received. Any product you return must be in the same condition you received it and in the original packaging. If you would like to return your purchase please contact customer service by emailing sales@alliedbrass.com or by calling 540-967-5970 to obtain a return authorization.
** The return shipping is the responsibility of our customers. Please note, merchandise being returned for any reason needs to be individually wrapped and then the one or more items carefully packed in the box with adequate stuffing to protect them from damage in transit during the return shipment. Returned merchandise received back damaged due to negligent packaging will prompt an adjustment to the refunded amount. Thank you for your cooperation.